I like to think that I take customer service pretty seriously, when it comes to the places I choose to patronize. Certainly, in food service, there is no such thing as returning to a restaurant where the service is poor. The fact that most restaurants charge more than twenty dollars for a steak I could easily make for myself at home, and just as good, I’m only paying for service and a night free of dishes.
Grocery stores, however, are a different story. I hate to announce that I will never shop at Lowe’s Foods again, because the truth is, they have the best discount produce and bakery rack in town, and are in a terribly convenient location for a quick in-and-out after dropping the girls off at school. But every single time I go there, I want to announce, “I WILL NEVER SHOP AT LOWE’S FOODS AGAIN!”
The UnderToad 